What are the different types of online surveys? Customer Satisfaction Net Promoter Score (NPS) Event Surveys Product Surveys One-On-One Lead Generation   Online surveys are an important part of connecting with your clients and customers through the internet. If you are part of an organization that offers a product or service, then it’s even more

Demographic How Do They Use the Product? What Do They Think of the Product’s Use? What Is a Unique Part? What Do They Dislike? How Can It Be Further Improved?   Product feedback surveys can be greatly beneficial in gathering the public’s opinion on specific products. By utilizing a customizable WordPress survey tool, you can

Why do people unsubscribe to your email newsletters? Not Relevant To Their Lives Emails Are Too Frequent Content Is Too Long They Do Not Remember Signing Up Content Does Not Match Expectations Other Reasons   Have you been noticing people unsubscribing to your newsletter? Create an exit survey for unsubscribers to answer why they are

What are the latest customer service methods in 2019? Utilize social media Phone calls are here to stay Make it as convenient as possible Personalization Direct messages over public announcements Provide a self-service option Lead with solutions and positive language   Just like any other industry, the field of customer service is constantly evolving. It

What are the reasons why research is important in business? To Better Understand Your Customers Identifies Problem Areas Beneficial in Comparative Studies Helps Design New Business Opportunities Minimizes Loss   The utilization of research through a WordPress survey tool is greatly beneficial to the evolution and the further development of a business. By exerting efforts