In business, one of the most powerful tools in the trade is marketing. A good form of marketing is “word of mouth” and that is achieved by satisfying a customer to the point that they would be happy to recommend your service to their friends and family. Qeryz is a Net Promoter Score tool that

Google Analytics can do a lot, but it can’t do everything. While it’s undoubtedly a reliable source of data with regards to user behaviour, sometimes a little extra insight is needed. That’s where online survey tools like Qeryz come in. They’re easy to set up and its effects are huge – the in-depth data it

Customer Surveys are a tricky thing to pull off, mostly because creating the surveys themselves require a certain type of finesse. The challenge lies within its effectiveness depending on balancing slightly conflicting traits on a knife point – for example: a good survey question must be structured in such a way that it will be able

There is a universal truth no one can deny: no one likes getting negative customer feedback. Sure, it feels great when people sing you praises and shower you with compliments, but there’ll always be at least one person who will point out your mistakes or shortcomings. Some may have good intentions while others may not, and it’s

Conversion rate optimization is one of the best ways to make sure there is consistent traffic, which can lead to an increase in profit, on your website. With it you can gain access to customer insight and find ways to improve the online side of your business. CRO can be the best option to achieve