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Posts by: Sean

Sean Si is the CEO and Founder of SEO Hacker and Qeryz. A start-up, data analysis and urgency junkie who spends his time inspiring young entrepreneurs through talks and seminars. Check out his personal blog where he writes about starting up two companies and life in general.

Net Promoter Score Tool

In business, one of the most powerful tools in the trade is marketing. A good form of marketing is “word of mouth” and that is achieved by satisfying a customer to the point that they would be happy to recommend your service to their friends and family. Qeryz is a Net Promoter Score tool that

What Kind of Survey Should You Use?

Customer Surveys are a tricky thing to pull off, mostly because creating the surveys themselves require a certain type of finesse. The challenge lies within its effectiveness depending on balancing slightly conflicting traits on a knife point – for example: a good survey question must be structured in such a way that it will be able

4 Ways to Deal with Negative Customer Feedback

There is a universal truth no one can deny: no one likes getting negative customer feedback. Sure, it feels great when people sing you praises and shower you with compliments, but there’ll always be at least one person who will point out your mistakes or shortcomings. Some may have good intentions while others may not, and it’s

Trigger Surveys via API Call

Here’s the problem: I want to run the same survey question on exactly three different pages. Not site-wide. Just three pages. The pages are: I could do it in two ways: First is I create the survey then copy it twice – so that’s three running surveys simultaneously. But there’s a huge

Google Analytics Integration

Qeryz now enables you to see what’s happening over at Google Analytics. You have to have your Google Analytics tracking code installed in your site. If you don’t, this won’t work. In fact, just don’t use this feature at all. Check out how to install your Google Analytics tracking code here. 2. Go to your