How do you create a COVID-19 impact survey?
- Language Choices
- Behavioral Questions
- Health Questions
- Well-being Questions
Running a COVID-19 survey is not just a trend but it’s an important necessity. It’s an important survey to run if you’re taking accountability at work and making plans to improve life during the pandemic. The survey you create can collect data on how this global health emergency can affect economic development and more. Combined with survey tools online, gathering data can take less than 15 minutes. Here’s how you can create an effective impact survey.
Starting with the most important aspect: language. How are you planning to communicate with your audience? Language shouldn’t be a barrier as there are many tools you can use to effectively translate questions and answers. It all depends on the audience you want to reach. Using the universal language of English will work well but if you need a wider reach, consider Mandarin, Spanish, and Japanese as some of your language options.
The more language options you have, the higher the chance you can collect unique data from around the globe. Every person has a different answer to tell in a survey. Opening up the language can certainly help with your global reach. However, if you plan to use the survey locally, you may stick to English and a native language for your employees.
Behavioral questions can help you get direct insight. To streamline the process, you can make this question type into a multiple choice answer. However, for unique answers with different tones and points of view, an open-ended answer works just as well. Some examples of behavioral questions include:
- How did COVID-19 impact how you shop or buy?
- How often did you buy a specific product or service before the pandemic?
- How often do you make these purchases now?
These are basic questions an e-commerce business or service business can try out. The bonus of using these types of questions is finding new updates to your customer touchpoints without conducting a separate survey.
For offices and other types of work where social distancing is required, asking questions about health will help you determine your course of action. Health questions can be short but very straight to the point. It’s best to keep these questions simple and avoid using medical jargon that an ordinary employee may not understand. However, this portion of your questions may need a lot of research. It’s possible to spread false information if you present incorrect facts within the portion. The questions you can ask are as follows:
- Have you made contact with a COVID-19 positive patient in the last two weeks?
- Do you display any of the following: fever, cough, difficult breathing, body aches, headache, or sore throat?
Why do you ask these health questions? It’s important to know the condition of your employees to plan the perfect course of action for your workplace. If you expose healthy employees to a potentially infected patient, the disease can spread quickly and can jeopardize you and your employees.
The questions in this section should aim to protect the health of your employees. The data gathered can determine if it’s possible for your company to employ new work from home guidelines and remote working protocols.
After health, well-being is another important aspect to look into. If the well-being of your employees isn’t in top shape or if the morale is low, it’s expected that you might get a work output that isn’t the most optimal. At this time, it can be challenging to create a work-life balance as work from home and remote working procedures change up the lifestyle of an employee.
According to researchers, many employees can experience burnout and mental health issues during this time due to social distancing and isolation. Asking questions about their well-being can go a long way to showing that you care about your workforce. You may choose to make the question open-ended or multiple choice for ease of data collection. Sample questions you can include are:
- How are you dealing with social distancing?
- What are you doing to cope with the situation and how can we help?
Simple questions like these can go a long way if your goal is to help your employee morale go up during this challenging season. Once again, using an effective survey tool to collect data will create a diverse database of information.
A COVID-19 survey can help you gain a lot of insight globally and locally. With the examples above, you can create an effective survey for your employees or your global audience. Combined with the right survey tools and plugins, data collection and creating a database for the new normal can be done with ease.