Software as a Service (SaaS) is a delivery method that provides access to software as a web-based service. It is a software application that can help a business track user activities and forms good working relationships to customers. Using softwares that can gather insights and feedbacks from users help businesses identify areas that need improvement.
Know what’s important to your visitors.
Having high bounce rate on a page is a big problem. Are visitors leaving because they can’t find what they’re looking for? Or they can’t find your website compelling and convincing enough? You’ll never know the reason if you don’t have insights from your visitors.
Qeryz is a microsurvey tool that asks question realtime – where the visitor is. Qeryz provides real time notifications in email once a response is done. You can ask your visitors about their concerns, suggestions, needs and many more.
Qeryz helped a site that offers beds and mattresses to it’s consumer determine what their customers want. They launched this microsurvey to gather feedbacks from their customers. Qeryz microsurvey helped business to identify what the customers are looking for in their website. The business also gathered insights on consumer’s budget for their products. How conversion happens from this kind of business, providing the needs of people who responded to the survey would make them a regular customer. As with the budget, business would prioritize and advertise products that fits in the budget of consumer. Spreading the word of the business’ campaign to their friends would lead to sales of products.
Another case study is the SEO-Hacker Blog. Visitor not finding what they are looking for in your sight may result to high bounce rate and may reflect on your conversion rate. Asking visitors what they are looking for in a website would help the business focus on creating product, or content that they should offer to their audience – based from the results of the survey.
From this responses, webmasters would give more focus and attention. Visitors respond that they are looking for tutorial on link building. This respond would help webmaster or blogger decide what to blog next, or what kind of tutorial they have to release, in this case it’s link building. Developing more content and tutorial related to what visitors are looking for in your site would lead to web traffic, conversion and sales.
Getting insights from consumer is a great opportunity to improve your websites, or business in general. Use gathered insights to identify what to add, optimize and remove from your website. Using qualitative feedback, you would be able to focus on developing part of your business to meet and satisfy visitors needs. These improvement matters most to your potential customers and also returning visitors.
Using Qeryz may uncover issues like:
1. Subscription and buying issues
2. Opportunity to discover improvement on products and services
3. Competitive analysis about competitors and product in the market
Increase Leads and Sales from insights Communicating through microsurvey is a good method to address concerns upfront to your visitors that’ll lead more leads, conversion and sales. Using Qeryz microsurvey is a best way to gather insights and will make the most traffic in your website.
Geting Mobile Getting more traffic on mobile? Get insights with a growing audience in smartphone with Qeryz. Qeryz is mobile responsive survey that give users same activity and task in desktop.