What are some good tips for creating employee satisfaction surveys?
- Be Clear With Your Goals
- Choose The Right Questions
- Avoid Jargon and Use Clear Language
- Assure Privacy and Confidentiality
- Take Advantage Of Tools and Technology
- Take Action When You Receive Feedback
Your employees are the backbone of your business. Without them, there will be no operations. Apart from this, an extensive study by the University of Oxford states that happy workers are 13% more productive. This is why you need to ensure and measure job and employee satisfaction through surveys frequently. By doing so, you can gauge how satisfied your employees are, improve employee retention, and minimize your turnover rate. To help you out, here are some good tips for creating employee satisfaction surveys!
What Is An Employee Satisfaction Survey?
An employee satisfaction survey, also known as a job satisfaction survey, is a feedback tool that allows businesses and employers to learn more about their employee experience. It gathers various data at various points throughout the employee lifecycle. Survey questionnaires are the perfect tool. They’re convenient, effective, and quick — especially if you have a good number of employees.
However, you will only be able to collect good quality results if you generate a good survey. Here are some measures you can take to ensure that your employees are empowered to provide honest and realistic answers to your surveys.
Be Clear With Your Goals
Before you write an employee satisfaction survey, it’s important that you are clear with your objectives. Sure, you want to figure out if they are happy with their current positions — but in what aspect? What kind of information do you want to collect? Think of specific objectives. Are you looking to improve employee engagement? Do you want to measure work-life balance? Are they looking to stay with the company in the long run? Being clear with your goals will help you determine the right questions to ask and will help your survey become more organized. With these in mind, you will more likely receive relevant answers.
Choose The Right Questions
If you want to go in-depth with your goal and see how your employees feel about the company, ask the right questions. Make it clear, concise, and effective. Don’t structure your questions to be too general or else you’ll end up with general answers.
Many companies use statements rather than questions for answers to employee satisfaction surveys. Here, employees will read each statement and rate it from 1 to 5. This will give them an easier time answering each question.
Avoid Jargon and Use Clear Language
Remember, you are still borrowing a chunk of your employee’s time for this survey. So make sure that you make it as straightforward as possible. Avoid using corporate language and jargon that not everyone can comprehend. Think of it as just having a casual conversation with your employees. This will result in sincere feedback. Apart from this, make your sentences short. Phrase simply and avoid ambiguity.
Assure Privacy and Confidentiality
You wouldn’t want your employees to feel like they can be thrown under the bus any time, would you? You want your team to be as honest as possible. This means you should offer them reassurance that their answers are secure and confidential. Some survey tools have the option of making the survey respondents anonymous to increase the sense of security.
Take Advantage Of Tools and Technology
Speaking of survey tools, you can utilize online survey tools instead of using the traditional pen and paper. It makes things so much easier for both parties. Plus, it minimizes paper wastage.
There are so many online survey tools you can find on the internet today. A great one you can use for your employee satisfaction surveys is Qeryz. It is an on-site survey tool that you can put on your website. Qeryz will allow you to gather the best data to benefit your business. This survey tool does a great job at collating information from Net Promoter Scores or NPS. It also offers unique features like checkbox surveys, various and extensive color schemes, email notifications, left or right positioning, mobile responsiveness, and WordPress compatibility. It’s also free! Head over to Qeryz’s website to find out more!
Take Action When You Receive Feedback
Let’s say that you’ve already used Qeryz and already have the data after doing a survey. Make sure you analyze and take action on it. As mentioned above, your employees are the backbone of your establishment. Doing this will make them feel that their voices are heard. In return, you will get to keep your most valued employees and avoid turnover as much as possible.
If you’re going to run an employee satisfaction survey for your business, take note of these tips for creating employee satisfaction surveys! With these, you’ll be able to craft the best survey and get quality results from it. What are you waiting for? Get started with Qeryz today!