When should you avoid conducting a survey? Insufficient Money or Resources When You’ve Already Made a Decision Lack of Experience Lack of A Clear Purpose   Conducting surveys, whether for the purpose of customer feedback or otherwise, is always a sound thing to do. This is especially when you want to improve a service or

What Are The Advantages and Disadvantages of Using a Popup Customer Survey? Takes Minimal Effort to Set Up Highly Customizable Does Not Clutter Your Website Does Not Redirect Your Visitor to Another Page   In the world of online research, keeping things fresh in terms of making and administering surveys is important to maintain a

What are the advantages of using a live chat to gather customer feedback? Speed Efficiency Differentiation Personalization and lead-building   Among the multitude of ways to gather customer feedback, there are some that are more effective than others. Now, this isn’t a black and white statement. The effectiveness of some feedback methods relies on certain

What are employee satisfaction factors that can be measured through online surveys?     Feelings Towards The Company Do They Feel Valued At Work Level of Personal Development Engagement and Eagerness Cause of Dissatisfaction Reasons For Exit     To open up a better line of communication between your company and its employees, you may

What are the best ways of choosing the right incentives for your online survey?   Analyze your budget The right incentive for the right population Method of delivery   Conducting a survey doesn’t always promise a high response rate. Just because you think you have a well-built survey that can gather useful data doesn’t mean that