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Questions You Should Ask Your Customers

The most common struggle that most people, who create surveys encounter, is formulating the questions. It can be tricky figuring out what kind of information you want to get from your customers; because even the use of the best website survey tools would mean nothing, if the intent of the survey is unclear. Right from

How to Nicely Ask Feedback from Customers

Feedback is an important resource that many businesses have to learn to take advantage of. Feedback is a great way for businesses to assess their processes. Through it, a business can easily hear out their customers’ concerns and know whether they are truly making them happy or not. Most businesses have utilized different ways of

Mobile Friendly Surveys: Why is it Needed

If you take a quick glance at the world you live in, you will notice that a large majority of the population uses a smart mobile device. After all, most of what needs to be done in the world today can be accomplished on mobile devices. With this knowledge, businesses are trying to capitalize on

The Importance of Customer Feedback and Responses

In today’s digital business world, most businesses and companies rely on their customers’ feedback and responses to determine if the products and services they offer are satisfactory or not. Given these circumstances, survey tools in WordPress, Facebook, LinkedIn, and other social platform channels are developed and utilized to measure the acquired feedback and responses from

Net Promoter Score Tool

In business, one of the most powerful tools in the trade is marketing. A good form of marketing is “word of mouth” and that is achieved by satisfying a customer to the point that they would be happy to recommend your service to their friends and family. Qeryz is a Net Promoter Score tool that