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4 Ways to Deal with Negative Customer Feedback

There is a universal truth no one can deny: no one likes getting negative customer feedback. Sure, it feels great when people sing you praises and shower you with compliments, but there’ll always be at least one person who will point out your mistakes or shortcomings. Some may have good intentions while others may not, and it’s

Conversion Rate Optimization 101: Essential Terms Part 1

These days most businesses are utilizing the one tool almost everyone is using to gain profit: the internet. Around 40% of the world’s population are  online these days.  In fact, one of the top questions any customer would ask upon entering a store is if that business or product has a Facebook page, Instagram account,

Trigger Surveys via API Call

Here’s the problem: I want to run the same survey question on exactly three different pages. Not site-wide. Just three pages. The pages are: qeryz.com/pricing qeryz.com/testimonial qeryz.com/features I could do it in two ways: First is I create the survey then copy it twice – so that’s three running surveys simultaneously. But there’s a huge

Tips in Creating Better Mobile Friendly Surveys

Smartphones have become an essential part of people’s lives. In fact, it tops History Channel’s list of 101 All Time Greatest Gadgets. Why wouldn’t it? After all, your smartphone is essentially an all-in-one device. From navigation, sending e-mails, and video chatting, smartphones can do it all. With this in mind, utilize this device by sending