What are the reasons to use a qualitative survey on your website? It Gives You the Freedom to Ask Away Helps Identify Consumer Preferences You Get to Garner Honest Feedback It Provides a Clear Picture of How to Improve Your Products and Services There are two types of surveys that businesses can utilize to know

How does survey design impact response rates? Type of Question Question Numbering Question-Wording Question Order Visual Layout More and more organizations are utilizing surveys to gather information, draw conclusions, and make important decisions. Ideally, surveys should be well-designed to provide accurate and unbiased data. But sometimes, they’re not. This is what makes people wonder about

How do you grow your small business using a fast feedback loop? Assess the Situation Think of Desired Outcomes Customize Surveys for Your Target Audience Analyze and Act on the Results Follow-Up on Your Customers When you’re starting a small business, there’s bound to be a few challenges. One of them is not having enough sales

What are the effects of the different types of survey pop-up triggers? Click Trigger Scroll Amount Trigger Time Passage Trigger Exit-intent Trigger Tab and Floating Pop-up Mobile Pop-up Trigger User Visit History Trigger The pop-up nature of a survey makes it more accessible and more likely to be answered by your users. But what most

Why does your business need a net promoter score? Customer Loyalty Business Goal Measurement Quality Benchmarking The most important thing for any business is its customer base. Without it, the business will not experience anything at all. No profit and no growth — just a spiral towards bankruptcy. Nowadays, it’s gotten even harder to keep