What are the ways you can measure customer satisfaction? Customer satisfaction surveys Customer satisfaction score (CSAT) Customer effort score (CES) Net promoter score (NPS)     Customer satisfaction is notoriously difficult to measure for a wide variety of reasons. First off, you can’t always expect your customers to not only give feedback but to also

What tips and tricks can you do to maintain your WordPress site? Backup your databases and website files regularly Secure your WordPress website Check for WordPress updates Conduct a technical site audit frequently Optimize your website speed     Starting your own WordPress site can be easy. In fact, it probably wouldn’t even take you

What are the reasons why customer feedback is important? Improve products and services Gauge customer satisfaction Show that you value your customers Create the best experience for your customers     If you own or run a business, it is important for you to do your best to satisfy the needs of your customers, please

What are the must-have tools for online entrepreneurs? SurveyMonkey Buffer Dashlane Slack     Today is the age of the digital entrepreneur since it is much easier to find out what customers want through survey tools for websites. Today, anyone with a great idea, a computer, an Internet connection, and a whole lot of drive

What are the ways you can increase your online survey responses? Make them feel special Give out incentives Keep your surveys relevant     More and more organizations are making use of surveys and WordPress survey plugins to gather information from their customers, employees, suppliers, and patients, and find out what they think and want. Surveys