Some Frequently Asked Questions about Qeryz:

What Exactly is Qeryz?

Qeryz is a pop-up, as-you-go survey tool that you can put in any and every webpage you have in your website. You can create surveys in multiple choice, checkbox, scale or a simple text area.

Qeryz is also the best Qualaroo alternative there is. It has similar features, an awesome reporting dashboard and functions that makes sure your data is pure and unskewed.

How do I install Qeryz on my website?

It’s exactly like how you would install Google analytics. Just copy-paste your Qeryz tracking code, and you should be rockin’ Qeryz the moment you set your survey to ‘Active’.

Here’s how a Qeryz tracking code will look like:

You can, in fact, see this live when you check out SEO-Hacker.com‘s source code.

Would I be Able to know Who is answering my Surveys?

Yes. There’s an easy way to install this technology outlined here. Basically if you have any sort of form in your website – email newsletter, contact form, login form, signup form, etc. Qeryz would be able to use the data from those forms and push it to our server whenever that person answers your Qeryz survey.

Can you customize the color of the pop up?

Yes you can. In fact, you can use hex color codes to fully customize the color of your Qeryz survey. We offer this functionality for users who are subscribed with our Pro Plan ($30/mo) and up.

Here’s how our color picker looks like:

If a user answers a Qeryz survey, will the user see it again on a re-visit to the website?

A user who completes a Qeryz survey won’t be able to see the same survey for a specific period of time depending on how long you set it to be. It can be shown again after 1 – 31 days or you can choose to never show it again after a user answers and completes your survey for the first time.

On another note, if a user already has completed the survey and sees it again after your set amount of period, he/she can simply minimize it and it won’t bother that user again. Probably ever.

Can you Use Qeryz with Google Tag Manager?

Absolutely! And it works perfectly fine.

How much is a Qeryz account?

Qeryz is completely free to use. However, if you require more advanced features and have tons of traffic, you might want to opt for a paid plan.

Our plans and pricing start for as low as $15 and goes up to $79 a month depending on the requirements of the user. In all, we want to make Qeryz as affordable and as useful as possible to people who want to know their traffic better.

How long will a free Qeryz account last?

Basically forever. Well, not really. The more realistic answer is as long as the Qeryz team is alive. :)

Where will I see the results of my Qeryz survey?

You have your own personal dashboard where you can view the responses of your users in your Qeryz survey. It looks like this:

How soon will I see user responses in my Qeryz survey?

Immediately. As soon as a user answers your Qeryz survey in your website, you will be able to see that data pushed in your Qeryz report.

I need help with my Qeryz account, who can help me?

You can send an email to our support team at support (at) qeryz (dot) com. He is always more than happy to address your concerns.

Can I transition all my data from Qualaroo to Qeryz?

Not yet, no. We are still working on that.

Qualaroo has an export feature, we can use that to transition all your data to Qeryz someday should you choose to go with us in the future.

Does Qeryz have an export feature?

Yes we do. You can export all your data to CSV so you can mix and match that data any way you want.

Wouldn’t Qeryz bug my users by always popping up on every page?

Nope. There are two reasons why:

1) You can choose exactly where Qeryz will pop-up. If you need to ask specific questions to people at your pricing page, you can set Qeryz to pop up ONLY at your pricing page. However, if your data gathering can include everyone in your website, then you can make your Qeryz survey site-wide.

2) Qeryz can be minimized. And if a user minimizes a Qeryz survey, it will stay minimized throughout their experience in your website. It won’t pop-out again unless you have a new survey or unless he/she is using a different computer to access your website.

What if I have a site-wide Qeryz survey and a page-specific Qeryz survey? Which will my users see first?

Your users will see the page-specific Qeryz survey first. We believe that a page-specific survey takes precedence before a site-wide survey because a page-specific survey has a target purpose. And it only pops-out on one page so the site-wide survey better give way.

What if I need more than the 50 responses that a free Qeryz account provides?

No problem, there’s a Free Plus account that you can upgrade to which permanently gives you 200 responses a month. All you need to do is to invite 5 friends to use Qeryz.

However, if you think you’ll need more than that, then go ahead and try our Starter ($15/mo) account which gives you 1,000 responses a month to boot!

What if a user stops answering my survey in the middle of it and goes to another page in my website?

We understand that it’s sometimes tempting to click on a link or a button inside your website halfway through a Qeryz survey. When that happens, and the user is taken to another page, he/she will be able to see your Qeryz survey pop-up just the way he/she left it on the previous page.

In short, he/she will be able to continue where he/she left off whether he/she travels to any of your pages – assuming your Qeryz survey is sitewide.

What if a user leaves my website without completing my survey?

Their responses data will still be pushed through to your reports dashboard because we believe all data you receive through your Qeryz survey matters. When the time comes that the user comes back, he/she will be able to see your Qeryz survey just as he/she left it – enabling that user to continue where he/she left off.

Can I get a discount for upgrading my Qeryz account?

We are always open for opportunities. You can contact our CEO at sean (at) qeryz (dot) com if you would like to suggest a way to discount your Qeryz plan.

Is Qeryz SSL ready?

Yep. Tried and tested. Works on any HTTPS site.

What are the best questions to ask for my Qeryz survey?

We will have blog entries and case studies that we will publish in this blog for this question. There are Qeryz questions that are more effective in gathering responses than others.

Do you have sample questions to ask for my Qeryz survey?

Yes we do. You will be able to see these sample questions as you create a new survey. It’s located here:

This is especially useful if you find yourself stuck in what survey questions to create.

Do you have an affiliate program I can join?

As of now, it’s not released yet as the development team is focusing more on improving the Qeryz experience. This is one of the things that we have in our development icebox and we’ll make sure to give you the opportunity to make money from Qeryz soon.

What’s the best number of survey questions should I ask my users?

Our suggestion is 2 to 3. It’s simply the best way to encourage users to respond to your survey – and finish it.

How does the Free Forever Plan work?

Signing up for a Free Plan enables you to use the most important feature – gathering customer feedback. Your data will stay because, hey, it’s a Free Forever plan. You get almost all features for your survey unlocked including multiple choice surveys, text area surveys, and email notifications.

There’s really nothing to lose signing up for our Free Forever plan. And that’s how we intend it to be.

How does the Paid Plans work?

Our paid plans cater to individuals or organizations of all levels.

Starter – Good starting plan for webmasters who receive a moderate amount of traffic. (Add $9/mo to remove the Qeryz branding)

Pro – The perfect plan for digital marketers, data analysts and conversion specialists. (Add $9/mo to remove the Qeryz branding)

Agency – The go-to plan for digital marketing agencies and enterprise-level organizations.

Our pricing model for the Starter, Pro and Agency plan is very reasonable at $15, $30 and $79 respectively.

Do you provide trainings?

Yes. Even if using Qeryz is pretty straightforward through our onboarding process, we provide training sessions for our Agency Plan Clients.

Can I try features available in the Paid Plans?

Of course. You could sign up for your Paid Plan of choice and you’ll be able to take advantage of our 15-day free trial to test drive Qeryz with all the features that comes with that plan.

Do you issue an invoice?

Yep. Our invoices can be viewed from your dashboard. You can download them anytime.

What payment methods do you accept?

We accept credit card payments through Paypal.

Are the payments secured?

Yes. We take credit card data security very seriously. For that, we use Paypal – which is arguably the #1 payments gateway company in the world.

Can I manage multiple domains?

Yes, you can manage multiple domains from your account provided that you’re a Free Plus user and above.

Do I have to pay for Subdomains, on which I want to use Qeryz?

There’s really no need to pay any additional fees for Subdomains. We target on a per domain basis so Subdomains are naturally part of the package.

What’s the Difference between Qeryz and other WordPress survey plugins?

Qeryz is an on-site survey tool. The best thing about it is that you don’t have to take your users to another page for them to give you the insight you’re looking for.

Your visitors can answer your survey right where they are in your site.

On top of that, you can qualify who will be able to see your survey through advanced targeting. You can show your Qeryz survey only to people who:

• Came from search engines
• Came directly to your site
• Came from social media referrals
• Came from other sites

You could also qualify further how and when your survey will show up to those people through advanced survey behavior. You can show your Qeryz survey only to people who:

• Is about to exit the page
• Scrolled down to a specific % of your page
• Has been viewing the page for a set number of seconds

The best thing about Qeryz is that you can set when it will show up to your visitors again after they’ve seen it once or have answered it already.

You could set Qeryz to prevent from showing up for 1-30 days after it was presented to a specific visitor – whether they responded to it or not.

If your survey is multi-part (meaning, you have more than 1 question to ask), you could also set Qeryz to continue showing until a visitor has finished answering the entire Qeryz survey. This ensures that your data is as qualified as it can be.

Sign up now for your free Qeryz account!

Improving search rankings and relevant traffic is the increasing pressure for Search Engine Optimization (SEO) experts. They are expected to give positive return of investment (ROI), conversion, leads and revenue on their clients and businesses.

POSITIVE CONVERSION AND ROI

In order to have positive ROI and conversion, business should know and understand visitors’s intent in visiting the website.  SEO experts providing or using tools to catch visitor’s intentions in your website could increase metrics, leads and conversion.

Qeryz is a tool providing microsurvey that’ll ask visitors, determine their reasons why they are visiting your site and gather real feedback about  your business.

CASE STUDY

Seo-Hacker’s website is using qeryz microsurvey and asks question to their audience on what are they looking for in a website.  As a result, visitors responded well on  the survey and the webmaster clearly had an idea on what are the interests of the visitors in the website.  It also identifies what are the topics and webpages that needs priority and optimization.  Few tweaks in call to actions in your website would help the webmaster cater the needs of the visitors. Satisfying your audience will help you build relationship and engagement. From engagement, leads and conversion follows.

QERYZ BUILDS ENGAGEMENT

Qeryz makes it easy to engage with visitors in your website. Asking the right question will likely to gather credible insights and would identify the right keywords to improve engagement and conversion needs. Understanding keywords, that drives traffic in your website and needs of your visitors doing the search is what it makes up an effective SEO strategy.

CALL TO ACTIONS

Inform your targeted audience about your business using question based approach call to actions and lead them to your landing page that addresses their needs. Asking questions with custom targeting in returning visitors who came for search discover opportunities to conversion.

HOW QERYZ CONVERT WITH SEO

Qeryz help SEO experts to use program that builds engagement within the business and the user.  This program identify and ask questions to visitors that discovers their needs and credible feedback towards your business.

Conversion Rate Optimization (CRO) is a method of using analytics,feedback and insights to improve performance of your website. This method can improve metrics of your website which is important for your business and it is called Key performance indicators or KPIs.

CRO is a systematic and structured approach that’ll improve the performance of your website. Being systematic, it is important to know and analyze website’s analytics like bounce rates, total conversions, and more about your analytics. From these metrics, conclusions can be made on what part of your website needs improvement.

Conversion is when a visitor in a website takes an action that you want them to do. It can be associated with subscribing to your newsletter, signing up, downloading applications, making a purchase and everything that makes an interaction with your visitor.

Getting more engagement and interaction can lead to higher converstion rate, and will eventually lead to return of investment (ROI) in your business. The optimization is all about getting the right visitors in your campaign. Focusing on finding the right customers who will patronize and love your product will help you spread your campaign.

One way to get higher interaction and engagement is to have microsurvey type in your website. Microsurveys gather question, suggestion and feedback from users. From these insights, you are able to focus on business’ improvement that would meet user’s need and satisfaction.

Intelligent question branching through Qeryz lets business discover real emotions of consumers from their product.  From the survey above, business asked consumers on things that they love on their product. Gathering real emotions from real consumers and understanding them would be an effective strategy of doing whatever possible method to satisfy them.

Why CRO Matters

Well-designed websites always have a room for improvement. The main goal is to make the conversion process easier for the users. Also, it is not just about converting anyone. It’s all about making effort on looking for people who will love your product and tell their friends how great you are. Using CRO gives users what they are looking for before they have the chance to find it in others.

Advantage of using Qeryz

Using Qeryz as a microsurvey helps business to indentify real and specific visitors. Indentifying visitors from people who came for search, people who loves or hates your business,  and people who converts to leads. Qeryz will also guide visitors to conversion point in your website by using question based approach.  It’ll help business to determine and unlock the benefits of optimization in website, product and services.  It would also identify  what to improve and what it hurts the conversion in your business.

Few things to consider in setting up your CRO strategy are call to actions, search engine optimization, user experience and usability. It is important to tweak your site in general because being great to one aspect might hurt others.

Software as a Service (SaaS) is a delivery method that provides access to software as a web-based service. It is a software application that can help a business track user activities and forms good working relationships to customers. Using softwares that can gather insights and feedbacks from users help businesses identify areas that need improvement.

Know what’s important to your visitors.

Having high bounce rate on a page is a big problem. Are visitors leaving because they can’t find what they’re looking for? Or they can’t find your website compelling and convincing enough? You’ll never know the reason if you don’t have insights from your visitors.

Use Qeryz.

Qeryz is a microsurvey tool that asks question realtime – where the visitor is. Qeryz provides real time notifications in email once a response is done. You can ask your visitors about their concerns, suggestions, needs and many more.

CASE STUDY

Qeryz helped a site that offers beds and mattresses to it’s consumer determine what their customers want. They launched this microsurvey to gather feedbacks from their customers. Qeryz microsurvey helped business to identify what the customers are looking for in their website. The business also gathered insights on consumer’s budget for their products. How conversion happens from this kind of business, providing the needs of people who responded to the survey  would make them a regular customer. As with the budget, business would prioritize and advertise products that fits in the budget of consumer. Spreading the word of the business’ campaign to their friends would lead to sales of products.

Another case study is the SEO-Hacker Blog. Visitor not finding what they are looking for in your sight may result to high bounce rate and may reflect on your conversion rate.   Asking visitors what they are looking for in a website would help the business focus on creating product, or content that they should offer to their audience – based from the results of the survey.

From this responses,  webmasters would give more focus and attention. Visitors respond that they are looking for  tutorial on link building. This respond would help webmaster or blogger decide what to blog next, or what kind of tutorial they have to release, in this case it’s link building. Developing more content and tutorial related to what visitors are looking for in your site would lead to web traffic, conversion and sales.

Business SaaS

Getting insights from consumer is a great opportunity to improve your websites, or business in general. Use gathered insights to identify what to add, optimize and remove from your website. Using qualitative feedback, you would be able to focus on developing part of your business to meet and satisfy visitors needs.  These improvement matters most to your potential customers and also returning visitors.

Using Qeryz may uncover issues like:

1. Subscription and buying issues
2.  Opportunity to discover improvement on products and services
3.  Competitive analysis about competitors and product in the market

Increase Leads and Sales from insights Communicating through microsurvey is a good method to address concerns upfront to your visitors that’ll lead more leads, conversion and sales.  Using Qeryz microsurvey is a best way to gather insights and will make the most traffic in your website.

Geting Mobile Getting more traffic on mobile? Get insights with a growing audience in smartphone with Qeryz.  Qeryz is mobile responsive survey that give users same activity and task in desktop.

GETTING READY WITH FIRST QERYZ SURVEY

I know you’re excited to use Qeryz so here’s a short guide how to use it in your website.

 GETTING STARTED

On the upper right hand of the Qeryz Page, click “Sign up” and “Login” button to get started.

SUBSCRIPTION

After clicking the “Sign Up” button, fill up the form with the information you are asked to. Don’t hesitate to give data because your identity is safe with us.

If you’re done filling up, click “Get my Qeryz free Account” and check your email to confirm your Qeryz subscription. Link provided on your email will lead you to your Qeryz Dashboard where you can create your first survey.

CREATE YOUR NEW SURVEY

On the upper right corner next to your username, click “Create New Survey” and  provide a title for your survey.

As you can see at the left side of the page, there are pre-defined templates for survey which you can use freely.

VERIFY YOUR TARGET

After creating a name for your survey, click the “Target” tab to verify on what site you’d like to use the survey. Also, you can choose when and how often your survey would be displayed in your site. And yes! Don’t forget to click the “Save” button below the form.

 

SURVEY PREVIEW

You can now see what your survey look like through “Preview” button located on the right section of your dashboard.

QERYZ SURVEY CODE

On your Dashboard, click “Install Code” right next to your  survey’s title and copy the code. It would open a new window in your browser showing the code of your survey. Copy the code for installing it in your WordPress site.

 

Log in to your admin section of your WordPress Blog. From your toolbar,  mouse over on “Appearance” and select “Editor”.

From the “Templates” section on the right, click “Header”.

Locate the “body” tag on the code and paste the Qeryz code below and click “Update File” below.

 

Enable your survey by clicking the “enable” button on the left side of your survey template.