Ideally, hiring an expert to create well-structured formats of customer surveys is best thing to do, but did you know that you can craft up a fantastic survey on your own as well? Invest your time in learning more on how to whip up a perfectly structured and fool-proof customer survey. Also, it doesn’t hurt

As consumers, ourselves we do it too, we check the feedback of other customer’s before we purchase a product or service. Indeed, customer feedback has become one of the strongest factors that can affect the business’s path to success, and times have changed—customers are even more meticulous than ever. Being knowledgeable about customer feedback and

We only want what’s best for our business, and website analytics have proven their worth in increasing our success rate. Unfortunately, only a few can take full advantage from the information contained in analytics reports. But for some who do not know how to benefit from web analytics, they’re missing out on something vital for

One of the best ways to better optimize your business is to make use of analytics and user feedback—or more commonly known as conversion rate optimization. With the use of this method, your conversion rate is highly blowing off the roofs and that means better return on investment. First off, you have to remember that

Recent studies have proven that satisfied clients tend to buy products more often and develop loyalty to a particular product, so in order for you to find out if they’re satisfied, you ask them. This is where the need for well-structured customer surveys comes in. Survey results could lead to a plan that can improve